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Thread: LLU unbundling and broadband or go cable

  1. #1
    Registered User Clive Long's Avatar
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    LLU unbundling and broadband or go cable

    Hi

    Currently I have to rent a BT line to get broadband

    I want to ditch the landline for voice and just use my mobile.

    Has LLU been implemented and I can pay just one fee for broadband?

    Or would I have to go cable for voice and data (I'm not interested in the rubbish TV) and port my BT number over?


    Thanks

    Clive

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    Re: LLU unbundling and broadband or go cable

    I think whether or not LLU has been unbundled yet depends upon your area. At least this was the excuse that TalkTalk gave me when I asked them why I hadn't got 8MB yet.

    Don't get TalkTalk. They suck.

  3. #3
    Registered User Clive Long's Avatar
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    Re: LLU unbundling and broadband or go cable

    Quote Originally Posted by Emma View Post
    Don't get TalkTalk. They suck.
    Yep. Two relatives of mine got seduced by their offer of "free" broadband and cheap landline calls and bundled mobile. I have spent several hours trying to help them get through the rubbish call handling system (non-UK based) to get to someone who reads from a script and doesn't fix the problem.

    Yuck. Blegh. Horrible.

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    Re: LLU unbundling and broadband or go cable

    Quote Originally Posted by Clive Long View Post
    I have spent several hours trying to help them get through the rubbish call handling system (non-UK based) to get to someone who reads from a script and doesn't fix the problem.

    Yuck. Blegh. Horrible.
    How oddly familiar! *Hollow laughter: Ha.Ha.Ha.*

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    Lovely Moderator ducasi's Avatar
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    Re: LLU unbundling and broadband or go cable

    The problem with most (all?) LLU companies, like TalkTalk is that they started as small independent companies but have had to grow big very fast. They are suffering growing pains.

    A friend of my father's has recently been having an "interesting" time with BT, OneTel, Toucan, and I think TalkTalk were involved somewhere along the way...

    A colleague has been without broadband for a month while he has been trying to (1) get broadband service from Sky, (2) get his old ADSL supplier to stop charging him, (3) get BT to do whatever they need to do to his line (which shouldn't really be much as it's not a new connection!)

    He now understands the adverts from ntl/telewest which say "Cable: if you can, you should."

    At least with cable, it's just one company you're dealing with, it's been doing it for years, and it isn't trying to run a service over a competitor's wires...
    Let your mind go and your body will follow. – Steve Martin, LA Story

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    Registered User detomo's Avatar
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    Re: LLU unbundling and broadband or go cable

    Some of the ISPs now use the LLU companies where they can instead of BT (to cut costs). [Used to be a developer for an ISP]

    For the best website on all things ADSL I would recommend www.adslguide.org

    I got rid of my land-line three years ago, moving to cable for broadband, and haven't looked back.

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    Re: LLU unbundling and broadband or go cable

    Oh dear: full rant mode ahead...

    Quote Originally Posted by ducasi View Post
    The problem with most (all?) LLU companies, like TalkTalk is that they started as small independent companies but have had to grow big very fast. They are suffering growing pains.
    No, I am suffering their growing pains, and whilst I understand the theory behind their 'little company grows beyond it's capabilities' speech I am still finding their customer service absolutely appalling. Despite the fact that my connection has dropped at least six times (no, really) while I've been writing this it's not really that which is p1ssing me off, it's their shoddy response. Quite apart from the fact that they have singularly failed to use the work 'sorry' at any point, they are also still insisting that the problem is mine, not theirs. I know enough about this to be sure that it isn't.

    Believe me when I say it takes a great deal to get me to this level of open anger.

    A colleague has been without broadband for a month while he has been trying to (1) get broadband service from Sky, (2) get his old ADSL supplier to stop charging him, (3) get BT to do whatever they need to do to his line (which shouldn't really be much as it's not a new connection!)
    Yeah, I think the problem is endemic at the moment, which is why I'll probably stick with Talk Talk for the time being (one of the other reasons being their heinous contract breakage charges).
    He now understands the adverts from ntl/telewest which say "Cable: if you can, you should."

    At least with cable, it's just one company you're dealing with, it's been doing it for years, and it isn't trying to run a service over a competitor's wires...
    Oh, I was with a couple of the cable companies in the early days. I recall spending hours hanging on the phone attempting to get ntl to disconnect us and stop sending bills.........

    Sorry Clive, for hijacking your thread for my rant.

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    Lovely Moderator ducasi's Avatar
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    Re: LLU unbundling and broadband or go cable

    Quote Originally Posted by Emma View Post
    Oh dear: full rant mode ahead...

    [... rant ...]

    Sorry Clive, for hijacking your thread for my rant.
    I hope you feel better for it...
    Let your mind go and your body will follow. – Steve Martin, LA Story

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    Registered User Clive Long's Avatar
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    Re: LLU unbundling and broadband or go cable

    Quote Originally Posted by Emma View Post
    << snip much cathartic venting of spleen >>
    Sorry Clive, for hijacking your thread for my rant.
    No, no . This is just the kind of real-world feedback I was looking for

    While you are in that mode Emma, fancy giving us a review of the quality of Ceroc teaching you have experienced?

    CRL

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    Re: LLU unbundling and broadband or go cable

    Quote Originally Posted by Clive Long View Post
    While you are in that mode Emma, fancy giving us a review of the quality of Ceroc teaching you have experienced?
    Heaven forfend!!

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    Re: LLU unbundling and broadband or go cable

    Quote Originally Posted by Clive Long View Post
    Has LLU been implemented and I can pay just one fee for broadband?

    Or would I have to go cable for voice and data (I'm not interested in the rubbish TV) and port my BT number over?
    Even if your local telephone exchance has been LLU implemented, you still find you have to pay line rental for the voice. The only difference is that it will go to the company that you are getting broadband from rather than BT.

    I totally understand what you're trying to do, but to my knowledge (and I've asked the same question as you in the past), they've got you over a barrel with the line rental so they all charge it.

    Will

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