I debated exactly this point with Les the Wise. I think the Southport classes were one hour 15 minutes - which is nice in a way because you can pass on more detail and practice more than in 30 minutes - but I would like 15 to 30 minutes between the classes playing "appropriate" music: waltz / cha cha / hip hop etc to give opportunity to consolidate the classOriginally Posted by Wendy
Pretty much yes to all the stuff on soliciting feedback except ..
I was taught that quality is NOT free but you have to balance the cost of quality (COQ) against the cost of non-conformance (CNC).Originally Posted by Wendy
Using Wendy's examples, I only pay enough staff to clear the tables and clean the loos irregularly (COQ). The place becomes unpleasant and scummy. I make more profit in the short term but word gets around about these downers and less people go (CNC)
Clive
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