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Thread: Is it just me ...

  1. #21
    Not a spoon! Lou's Avatar
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    Re: Is it just me ...

    Quote Originally Posted by Robin
    I bet their stats show that they are handling 3 times more calls for the same cost .... wonder if any bigwig has bothered to ask for a comparison on number of calls per case ... ?
    Have some positive rep, Robin. For the plain & simple reason that I love case lifecycle analysis.

    [Business Intelligence Nerd Mode] That measure's normally a standard key performance indicator. However, the level of importance that company management actually attach to that particular measure is up to them. [/Business Intelligence Nerd Mode]

    I miss that stuff! If anyone knows someone who happens to want a BI analyst, specialising in Service Delivery, please introduce us! I could do with a new job!

  2. #22
    Forum Bombshell - Our Queen! Lory's Avatar
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    Re: Is it just me ...

    Quote Originally Posted by Robin
    Its also highly annoying when said manuals cover lots of models in the range -including ones you can't even buy here! .. trying to wade through the features on your own model can be bad enough but when there's 10 models that each do the same thing differently


    My car stereo manual covers at least 10 models and it's written in about 10 different languages too. It's probably 250 pages thick, of which only about 15 relate to mine. The index alone is enough to confuse anyone, with many subdivisions and lot's of pages numbered the same!
    Why can't I just have a 15 paged pamphlet, in plain English with pictures of MY stereo only?
    MODERATOR AT YOUR SERVICE
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  3. #23
    Formerly known as DavidJames David Bailey's Avatar
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    Re: Is it just me ...

    Quote Originally Posted by Lory
    Why can't I just have a 15 paged pamphlet, in plain English with pictures of MY stereo only?
    Because it'd cost the manufacturers more money - they'd have to print, bind, store, manage and distribute 10 different books, rather than just one. Admin overhead would be higher, so printing one book saves on cost. And kills more trees, but that's what they're there for, right?

    If I were you I'd just feel grateful to still have a book to look at. In a few years time you'll have to rely on the on-screen manual for any assistance....

  4. #24
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    Re: Is it just me ...

    Quote Originally Posted by DavidJames
    If I were you I'd just feel grateful to still have a book to look at. In a few years time you'll have to rely on the on-screen manual for any assistance....
    For many applications this is perfectly okay. However, I do draw the line at connectivity software which has a web-based help system. As in, "IF I COULD SEE THE ****ING WEB I WOULDN'T NEED ****ING HELP!!!!!"

  5. #25
    The Dashing Moderator
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    Re: Is it just me ...

    Quote Originally Posted by Clive Long
    ... or do you find the instructions on most modern devices almost incomprehensible?~SNIP~portable MP3 player
    I have recently bought a cheap MP3 player. I think the instructions are in another language.

    For instance:
    If not operating it according to this user manual, maybe you would receive unfavourable affection, gadget can not operate correctly.

    Please don't clean the product with sour or other chemistry liquid clean airframe.

    Do not strongly impact and oscillation.

    please don't use earphone chronically, regulate proper general volume, it would protect your hearing.


    (And I've only read as far as page 2 of the instructions so far...)
    Love dance, will travel

  6. #26
    Formerly known as DavidJames David Bailey's Avatar
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    Re: Is it just me ...

    Quote Originally Posted by DavidY
    I have recently bought a cheap MP3 player. I think the instructions are in another language.

    For instance:
    If not operating it according to this user manual, maybe you would receive unfavourable affection, gadget can not operate correctly.

    Please don't clean the product with sour or other chemistry liquid clean airframe.

    Do not strongly impact and oscillation.

    please don't use earphone chronically, regulate proper general volume, it would protect your hearing.


    (And I've only read as far as page 2 of the instructions so far...)
    Boy, I'm going to bookmark this post, it's a great example of how cost-cutting in production of documentation affects users at the sharp end, and I can't think of a better illustration of the evils of mechanical translation.

    Can you let me know (or post) the make of the MP3 player?

  7. #27
    The Dashing Moderator
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    Re: Is it just me ...

    Quote Originally Posted by DavidJames
    Boy, I'm going to bookmark this post, it's a great example of how cost-cutting in production of documentation affects users at the sharp end, and I can't think of a better illustration of the evils of mechanical translation.

    Can you let me know (or post) the make of the MP3 player?
    It's made by a company called Safecom.

    It's a really cheap player, but has the advantage that it plays MP2 (as opposed to MP3) files. Most of the more expensive ones don't claim to play MP2s and I specifically wanted a player that would play them.

    Word version of the manual (which resembles the printed one) is here
    Love dance, will travel

  8. #28
    Registered User Lynn's Avatar
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    Re: Is it just me ...

    Quote Originally Posted by DavidY
    I have recently bought a cheap MP3 player. I think the instructions are in another language.

    For instance:
    If not operating it according to this user manual, maybe you would receive unfavourable affection, gadget can not operate correctly.

    Please don't clean the product with sour or other chemistry liquid clean airframe.

    Do not strongly impact and oscillation.

    please don't use earphone chronically, regulate proper general volume, it would protect your hearing.


    (And I've only read as far as page 2 of the instructions so far...)

    Sorry I know its not much help in operating your product, but that is funny!

  9. #29
    Ceroc N.I. Franchise Owner drathzel's Avatar
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    Re: Is it just me ...

    Quote Originally Posted by Lynn
    I rarely read them

    I'm a 'figure it out and only look at the instructions if I get stuck' sort of person. I do read instructions if I'm installing stuff on the PC, other than that I tend to use manuals for troubleshooting if I can't get the product to do what I want.
    me too lynn, and they say its a man thing!!!! pah

  10. #30
    Formerly known as DavidJames David Bailey's Avatar
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    Re: Is it just me ...

    Quote Originally Posted by drathzel
    me too lynn, and they say its a man thing!!!! pah
    Nope, I can authoritatively state it's not a man thing, it's not a woman thing, it's a human thing. That's just the way we work.

  11. #31
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    Re: Is it just me ...

    Quote Originally Posted by DavidJames
    Because it'd cost the manufacturers more money - they'd have to print, bind, store, manage and distribute 10 different books, rather than just one. Admin overhead would be higher, so printing one book saves on cost. And kills more trees, but that's what they're there for, right?

    If I were you I'd just feel grateful to still have a book to look at. In a few years time you'll have to rely on the on-screen manual for any assistance....
    Are you sure it isn't just a question of the manufacturer having to face up to the fact that the French manuals will end up in the Norwegian cars (e.g.) with a probability of 99%?

  12. #32
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    Re: Is it just me ...

    Quote Originally Posted by DavidY
    I have recently bought a cheap MP3 player. I think the instructions are in another language.

    For instance:
    If not operating it according to this user manual, maybe you would receive unfavourable affection, gadget can not operate correctly.

    Please don't clean the product with sour or other chemistry liquid clean airframe.

    Do not strongly impact and oscillation.

    please don't use earphone chronically, regulate proper general volume, it would protect your hearing.


    (And I've only read as far as page 2 of the instructions so far...)
    Ummm...which bit are you having trouble with? The airframe?

  13. #33
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    Re: Is it just me ...

    I once assembled a roll-top desk made in Denmark. My ex-wife wanted to read the instructions through first, and so we did. We were intrigued by references to 'Domes of silence' in the text, but couldn't really work out what they were.

    We put the whole thing together, and when we came to the bit where the domes of silence were required, they turned out to be the small, sticky, hemispherical plastic stoppers to prevent the cupboard doors and the roll-top from slamming when they were closed.

    "Domes of silence", innit?

  14. #34
    The Dashing Moderator
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    Re: Is it just me ...

    Quote Originally Posted by Lory
    Some examples of why the human race has probably evolved as far as possible. These are actual instruction labels on consumer goods...
    I bought a bottle of mineral water at dance venue last night. Reading the label, I was reassured to learn that not only was it "suitable for vegetarians" but it was also "gluten free".

    No word on whether it may contain nuts...
    Love dance, will travel

  15. #35
    Registered User El Salsero Gringo's Avatar
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    Re: Is it just me ...

    Quote Originally Posted by DavidY
    I bought a bottle of mineral water at dance venue last night. Reading the label, I was reassured to learn that not only was it "suitable for vegetarians" but it was also "gluten free".

    No word on whether it may contain nuts...
    I've just checked my jar of peanut butter, and it doesn't warn me that it may contain nuts.

    I feel cheated, so I'm going to ask for a refund.

  16. #36
    SECRETSPY
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    Re: Is it just me ...

    My mate bought his mother a digital box for her tv, wired it all in etc and handed her the other remote. It only took about 2 hours for him to set it all up, but because the picture flickered occaisionally, she said
    Quote Originally Posted by thewackos mum
    ooh I can't do with all these remotes and I definately can not do with all that flickering on the telly, change it all back so I have my original 5 channels please
    so much for modern technology

  17. #37
    Registered User thewacko's Avatar
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    Re: Is it just me ...

    Quote Originally Posted by SECRETSPY
    My mate bought his mother a digital box for her tv, wired it all in etc and handed her the other remote. It only took about 2 hours for him to set it all up, but because the picture flickered occaisionally, she said


    so much for modern technology
    all oh so true

  18. #38
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    Re: Is it just me ...

    At work (chemical research) whenever a chemical is purchased froma supplier then the vendor has to send us a Materials Safety Data Sheet which details all the hazards of the material and the medical action that needs to me taken if humans are exposed to it, and how to dispose of it safely in the event of spillage.

    A few weeks back a material arrived with a 12 PAGE (yes that is TWLEVE A4 PAGES) of safety data sheet.

    It had useful info like

    Flamability - LOW

    Warning do not inhale! If material is inhaled seek medical attention at once.

    If it enters your eye - seek medical attention at once,

    Spillage. Wear respirator and use brushes to get it into platic bags. Dispose by incineration.



    So what was this material?

    A - SAND! (I kid you not)

    Makes me very wary about going to Camber Sands for a dance weekend again.

  19. #39
    Registered User Gojive's Avatar
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    Re: Is it just me ...

    Quote Originally Posted by Chef
    At work (chemical research) whenever a chemical is purchased froma supplier then the vendor has to send us a Materials Safety Data Sheet which details all the hazards of the material and the medical action that needs to me taken if humans are exposed to it, and how to dispose of it safely in the event of spillage.

    A few weeks back a material arrived with a 12 PAGE (yes that is TWLEVE A4 PAGES) of safety data sheet.

    It had useful info like

    Flamability - LOW

    Warning do not inhale! If material is inhaled seek medical attention at once.

    If it enters your eye - seek medical attention at once,

    Spillage. Wear respirator and use brushes to get it into platic bags. Dispose by incineration.



    So what was this material?

    A - SAND! (I kid you not)

    Makes me very wary about going to Camber Sands for a dance weekend again.
    LOL!

    They should have similar warnings on the chalets there:

    Flamability - LOW to HIGH, depending on previous guests

    Warning do not inhale! Only inhale outside the chalet. If chalet air is inhaled, seek off site medical attention within 3 mins! (useful information: the nearest medical facility is Rye)

    If entered - it's an eyesore

    Spillage. - More than likely


  20. #40
    Registered User Rhythm King's Avatar
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    Re: Is it just me ...

    You've probably seen it before, but for those that haven't:
    Attached Images Attached Images

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