2 weeks ago I was with T mobile on a contract, the tariff was £21 a month, free to call all landlines and other T mobiles, off peak.
Great initially!
But recently we changed our home phone over to Sky and calls to ALL UK landlines are free ALL the time and I rarely call anyone on T mobile. and @40p per minute to all other networks it didn't take long to run my monthly bill up to £70!!!
I gave T mobile a call and explained I mostly called other networks, so they looked at my last 3 monthly bills and recommended I'd be better off having 200 minutes to any network + 200 free texts... Equalling £38 a month
When I said I wasn't convinced and was still thinking about leaving, I was passed over to a supervisor, who magically halved what I was quoted.....She then told me to go to a store, choose a new handset and get back to them.
The next day, I went to the local 'Link' who said they could do me an even BETTER deal (still with T mobile), with NOTHING to pay up front plus a new phone! But I'd have to give T mobile 30 days notice on my old tariff.
When I rang T mobile back to cancel, they AGAIN offered me YET another, better deal, I can now keep my old phone as a second line, with 750 off peak minutes to landlines and T mobiles, + 50 text a month for the amazing figure of 49P I was going to be £21 to cancel!
So now I've got 2 phones! for less than half the price I was paying for ONE....mad or what!
So my advise is, threaten your going to leave and see what they offer you!
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