There is, in my view, nothing else I could have done. You found out who posted the comment, I removed the ability to view comments to avoid similar things happening again. I did apologize for being away on holiday and unable to reply immediately to your concerns. I am sure that either Emma or Sheena (moderators) would have dealt with it had they realised at the time.Originally Posted by Jayne
With hindsight, any upsetting reputation comment should be reported using the 'Report bad post' link so that all moderators can be notified immediately. Had any of us been notified (and able to respond in my case) we would have provided all the reassurance / support you needed there and then, including the name of the poster if relevant. The system isn't perfect and as many regular posters have found out, when you enter a public community, you open yourself to a lot of feedback, good and bad...
Jayne, I do know that you found out who had sent you the reputation on the 6th of August, the day after your received the comment, as you mentioned that fact while giving good reputation to someone. Since the comments were no longer anonymous to you, you had the option to either ignore them as a childish outburst or take up your right to reply directly.Originally Posted by Jayne
This is a red herring Jayne, the money involved affords a few more features to premium members and nothing else.Originally Posted by Jayne
I have a responsibility to all Forum users, regardless of whether they are paying or not.
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