A very crude measure, I'd suggest, and one that would give the wrong answers. At the venue I know best, there are many people who have been coming regularly for years and have got no better for a long time. Which is fine, of course - they enjoy themselves, and this makes for a very happy atmosphere on which many have commented, but it wouldn't help if the objective was to match the classes to the level.Originally posted by RobC
attaching a rudimentary 'skill level' to each customer, probably based on length of time since they registered in the absence of a better measure, and to monitor how many of each type of dancer come each week.
Well on this basis, the intermediate classes would by now be very difficult indeed, if those that have been dancing longest and come regularly are deemed to be the best and therefore in need of challenge.
This information can then be fed back to the teachers who can then vary their routines to more accurately suit the capabilities of the people in the classes - hence benefiting the members.
I think it's more productive for the teacher to simply observe how the class gets on with the routine taught, and adjust the difficulty level accordingly.
It doesn't even follow that if the dancers aren't so good, easier routines are better - such an approach becomes self-perpetuating, and maybe more challenging routines would attract better dancers that would improve the general standard.
Now you're talking. But again, defining the groups (except by actual identity) is likely to be too crude. The venue managers, teachers, and taxi dancers quickly get to know who the best dancers are at a venue, and would be a much more accurate way of defining a group to be targeted. Having their details of course makes that possible.
It could also be used to monitor when a particular 'group' of dancers are no longer regularly attending the venue, and sending them offers to attract them back.
Don't get me wrong... I'd be quite interested to see if anything useful can be done with all the data. Having spent 5 years in the loyalty business myself, though, I know only too well how easy it is to ask the wrong questions and get meaningless answers.but once we get the members database up and running in Fleet, it's definitely something I want to try and do.
Question: does the card scanner also record the time at which the person turned up?
Chris
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