I purchased some GHD hair straighteners off ebay about April and after 2 weeks of receiving the item they malfunctioned. I sent them to GHD to be repaired and they were returned to me claiming that they could not be fixed as they were counterfeit goods.

I have just been informed by my mate that I could raise this to ebay and highlight the person that sold me the items. the only problem is I cant seem to find a way how to do it. When I try and report it on the web site an error message comes up saying the product No not recognised as it has been wiped off they system/sale has ended, and therefore I am unable to send the issue.

Assistance would be greatly appreciated