Can anyone help ? I have spent all day trying to sort out my daughers Ipod.

Number of problems:
1. Ipod isnt always recognised by my PC (windows XP)
2. When it does recognise it, it disconnects of its own accord.
3. When it occasionally recognises it - it just shows the connection and doesnt list the music that is on the ipod so you can add / or delete what you might want. Consequently, my daughte just 'synced' it and now have all my music on it as well, which we cant now remove because of the above.

I have tried resetting it, restoring it, different cables, different USB ports etc., none of which have worked.

Also when I try either updating Itunes on it, or restoring to factory settings, I get 2 errors come up in Itunes (one 1417 and 1418) do you know what these mean ?

Its over a year old now, so presumably out of warranty. I bought it on the internet and company not much help.

My preference is to delete everything from it and start again, but it will not let me do that.

My own Ipod works perfectly well with the same PC (TOUCH WOOD!!)

Can anyone PLEASE HELP

Lesley