Sounds like you need a break! Enjoy!
British Gas have been the worst for me. When I was moving house, the woman I spoke to transferred the accounts and set up lots of 'homecare' contracts in my husband's name. He's in the merchant navy and away for months on end, but they refused to discuss it with me, saying my husband hadn't given permission (no, he hadn't, because he'd never, ever spoken to the bams in his life and he wasn't their customer!) but they were still taking the direct debits from my account. Their behaviour after I complained was horrendous.
Gits.
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