Lynn,
I have an Acer laptop, and I seem to remember you might have one too?
My Acer has a Bluetooth switch (next to the wireless switch), but when I switch it, it says "No Bluetooth Device". I think this is because there is indeed no Bluetooth device in the laptop.
They build laptops with the Bluetooth switch, but not all of them have the option with internal Bluetooth gubbins that actually does anything.
If (like me) you don't have Bluetooth internally, you can get little USB plug-in devices with Bluetooth (or Infrared) which aren't too expensive, and which you should be able to use to communicate with your phone.
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