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Thread: Webcam help please

  1. #1
    Senior Member Minnie M's Avatar
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    Webcam help please

    I have just bought a cheap webcam with inbuilt mike to chat on MSN, but having problems installing it. The box says: "Works with Skype, MSN and other leading instant messaging Services"

    I selected MSN Messenger, but it said "file not found" ?????

    Please help


    PS: I don't have the very latest verson of MSN as I was told it caused probs on installation


    --ooOoo--
    Age is a question of mind over matter, if you don't mind, it doesn't matter
    Leroy (Satchel) Paige (1906-1982)

    Mickey Mouse's girlfriend, Minnie, made her film debut, along with Mickey, in "Steamboat Willie" on November 18, 1928.
    That date is recognized as her official birthday.

  2. #2
    Registered User DundeeDancer's Avatar
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    Re: Webcam help please

    Did a install disk not come with your web cam?

    Usually you should install the drivers from the disk before plugging in the device otherwise you get the default drivers that sometimes don't work.

    MSN always installed OK for me, I'd upgrade that as well, I'm on MSN v8.1.

    Good luck! DD.

  3. #3
    Senior Member Minnie M's Avatar
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    Re: Webcam help please

    Quote Originally Posted by DundeeDancer View Post
    Did a install disk not come with your web cam?

    Usually you should install the drivers from the disk before plugging in the device otherwise you get the default drivers that sometimes don't work.

    MSN always installed OK for me, I'd upgrade that as well, I'm on MSN v8.1.

    Good luck! DD.
    Thanks DD however.............
    Yes I was using the WebCam's installation disc, and following the instructions I haven't yet puggled the WebCam in yet (that was stage 2) - but as I said I am not using the very latest verson of MSN - not sure it that would matter or not


    --ooOoo--
    Age is a question of mind over matter, if you don't mind, it doesn't matter
    Leroy (Satchel) Paige (1906-1982)

    Mickey Mouse's girlfriend, Minnie, made her film debut, along with Mickey, in "Steamboat Willie" on November 18, 1928.
    That date is recognized as her official birthday.

  4. #4
    Senior Member Minnie M's Avatar
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    Re: Webcam help please

    Quote Originally Posted by Minnie M View Post
    I have just bought a cheap webcam with inbuilt mike to chat on MSN, but having problems installing it. The box says: "Works with Skype, MSN and other leading instant messaging Services"

    I selected MSN Messenger, but it said "file not found" ?????

    Please help

    PS: I don't have the very latest verson of MSN as I was told it caused probs on installation
    Please help someone


    --ooOoo--
    Age is a question of mind over matter, if you don't mind, it doesn't matter
    Leroy (Satchel) Paige (1906-1982)

    Mickey Mouse's girlfriend, Minnie, made her film debut, along with Mickey, in "Steamboat Willie" on November 18, 1928.
    That date is recognized as her official birthday.

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    Re: Webcam help please

    Quote Originally Posted by Minnie M View Post
    Please help someone
    Is there a manufaturers website address on the box anywhere, or on the installation CD?
    Tell us the manufacturer and model number.
    You will probably not be the only user with this problem, and help will probably be out there on the net or in the newsgroups somewhere, but we need some clues as to where to look for it.

  6. #6
    Senior Member Minnie M's Avatar
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    Re: Webcam help please

    Quote Originally Posted by bigdjiver View Post
    Is there a manufaturers website address on the box anywhere, or on the installation CD?
    Tell us the manufacturer and model number.
    You will probably not be the only user with this problem, and help will probably be out there on the net or in the newsgroups somewhere, but we need some clues as to where to look for it.
    Thanks for the reply however, I was more concerned with an answer to this as my son has the same problem with his webcam

    "Works with Skype, MSN and other leading instant messaging Services"

    I was wondering if when they say MSN they actually mean MSN Live Messenger as it doesn't work with my version


    --ooOoo--
    Age is a question of mind over matter, if you don't mind, it doesn't matter
    Leroy (Satchel) Paige (1906-1982)

    Mickey Mouse's girlfriend, Minnie, made her film debut, along with Mickey, in "Steamboat Willie" on November 18, 1928.
    That date is recognized as her official birthday.

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    Re: Webcam help please

    Quote Originally Posted by Minnie M View Post
    Thanks for the reply however, I was more concerned with an answer to this as my son has the same problem with his webcam

    "Works with Skype, MSN and other leading instant messaging Services"

    I was wondering if when they say MSN they actually mean MSN Live Messenger as it doesn't work with my version
    and I was wondering if the manufacturers website had a FAQ with the answer, or someone on the newsgroups did.

  8. #8
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    Re: Webcam help please

    I tried some searches. Many people report recent problems with webcams and messenger, and I have not seen a solution yet.

    This was published recently and may have some useful info.

    How to have a video conversation with MSN Messenger

  9. #9
    Senior Member Minnie M's Avatar
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    Re: Webcam help please

    Quote Originally Posted by bigdjiver View Post
    I tried some searches. Many people report recent problems with webcams and messenger, and I have not seen a solution yet.

    This was published recently and may have some useful info.

    How to have a video conversation with MSN Messenger
    That's brilliant - thanks bigdjiver will read that properly tomorrow (when I have time and not tired)

    BTW my webcam is an ADVENT ADE-300N


    --ooOoo--
    Age is a question of mind over matter, if you don't mind, it doesn't matter
    Leroy (Satchel) Paige (1906-1982)

    Mickey Mouse's girlfriend, Minnie, made her film debut, along with Mickey, in "Steamboat Willie" on November 18, 1928.
    That date is recognized as her official birthday.

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