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Thread: Help - Stopping my subscription

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    Help - Stopping my subscription

    I emailed forum@cerocscotland.com to asked to have my Silver Membership stopped about 17 days ago and I've heard nothing back and I've just been billed for another 3 months. There doesn't seem to be any information on how to stop your subscription. How do I get my money back?

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    Re: Help - Stopping my subscription

    Quote Originally Posted by BobbyA View Post
    I emailed forum@cerocscotland.com to asked to have my Silver Membership stopped about 17 days ago and I've heard nothing back and I've just been billed for another 3 months. There doesn't seem to be any information on how to stop your subscription. How do I get my money back?

    Sue them .

    It's a never ending subscription. Didn't you read the small print? You have even signed over your house and first born.

    Just email them again or PM Franck. Emails prob just been missed.

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    Re: Help - Stopping my subscription

    Quote Originally Posted by BobbyA View Post
    I emailed forum@cerocscotland.com to asked to have my Silver Membership stopped about 17 days ago and I've heard nothing back and I've just been billed for another 3 months. There doesn't seem to be any information on how to stop your subscription. How do I get my money back?
    Well my lovely after this post the illustrious Franck will have to action something, he will probably give you some in-Franck-tion points.
    XXX XXXX DTS

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    Re: Help - Stopping my subscription

    Maybe free entry into his class next week :P hehehe.

    I'm coming up to edinburgh next week to visit some friends. I may be able to attend the Thursday class. I've never done ceroc in Edinburgh before.

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    Re: Help - Stopping my subscription

    Quote Originally Posted by BobbyA View Post
    I emailed forum@cerocscotland.com to asked to have my Silver Membership stopped about 17 days ago and I've heard nothing back and I've just been billed for another 3 months. There doesn't seem to be any information on how to stop your subscription. How do I get my money back?
    Hi,

    I have now refunded your subscription payment. To cancel Silver Membership, you need to cancel the subscription from your Paypal account (after logging on).
    Franck.

    There's an A.P.P. for that!

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    Re: Help - Stopping my subscription

    Cool. Thanks very much for sorting that out.

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    Re: Help - Stopping my subscription

    Quote Originally Posted by Franck View Post
    Hi,

    I have now refunded your subscription payment. To cancel Silver Membership, you need to cancel the subscription from your Paypal account (after logging on).
    Three cheers for the lovely Franck.
    Hip hip .......

    Hip hip ......

    Hip hip .......

    XXX XXXX DTS

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    Re: Help - Stopping my subscription

    No reply to the free classes thing though.

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