I've used ebuyer for the last 5 years and never once had a problem with them. If anything I have found them to be really helpfull.
The only time I had trouble is when a next day shipment didn't arrive. Was down to the curriors but ebuyer still credited the comp I was working for the shippment fees and gave us 10% off our next order with them.
The nicking screen thing was prob down to one employee rather than the company itself.
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