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Thread: Subscribed threads notification

  1. #1
    Registered User Baruch's Avatar
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    Subscribed threads notification

    Of late I haven't been getting any notification emails about new posts to my subscribed threads. I've checked and they're all set to instant notification, my email address is correct, so why am I not getting any emails? I currently have to go to my user CP instead to check for new posts on my subscribed threads.

  2. #2
    Commercial Operator
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    Re: Subscribed threads notification

    ill second that.

  3. #3
    Registered User Baruch's Avatar
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    Re: Subscribed threads notification

    So do any official bods have any ideas as to what the problem is?

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    Omnipresent Administrator Franck's Avatar
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    Re: Subscribed threads notification

    Quote Originally Posted by Baruch View Post
    So do any official bods have any ideas as to what the problem is?
    Sorry Baruch, missed that thread.

    I am not sure why the subscription is not working for you, all I can surmise is that your email server is bouncing emails from the forum.
    If you have another email address, could you PM me with it, and I'll update your account to check if that's the problem.

    It seems the feature works for most people though, so baffled as to why it's not working. Sorry I'm not much help so far but happy to investigate further.
    Franck.

    There's an A.P.P. for that!

  5. #5
    The Dashing Moderator
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    Re: Subscribed threads notification

    I've noticed that notification messages about PMs used to come from "nobody@connect.cerocscotland.com" and now come from "webmaster@cerocscotland.com".

    I wonder if the change means the new address is getting picked up by spam filters (especially if you'd added the old address to your "safe senders" list)?
    Love dance, will travel

  6. #6
    Registered User Baruch's Avatar
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    Re: Subscribed threads notification

    Quote Originally Posted by Franck View Post
    all I can surmise is that your email server is bouncing emails from the forum.
    Quote Originally Posted by DavidY View Post
    I've noticed that notification messages about PMs used to come from "nobody@connect.cerocscotland.com" and now come from "webmaster@cerocscotland.com".

    I wonder if the change means the new address is getting picked up by spam filters (especially if you'd added the old address to your "safe senders" list)?
    Ah yes, it's sorted now, thanks. Both of you hit the nail on the head. I'm a BT internet customer, and their automatic spam filter was siphoning off anything that it identified as possible bulk email without giving me any notice of it (I use Outlook to download my mail). I've now sorted it.

    Thanks, both.

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